SkillOxygen Help Center
Find answers to common questions about using SkillOxygen as a candidate or interviewer, managing payments, and keeping your account secure.
For Candidates
Booking interviews, payments, reviews, and feedback.
How to book a mock interview with an expert interviewer.
How to book a mock interview with an expert interviewer.
Managing your booked sessions and rescheduling.
Managing your booked sessions and rescheduling.
Providing feedback and reviewing interviewers.
Providing feedback and reviewing interviewers.
Understanding ratings and improving your profile.
Understanding ratings and improving your profile.
For Interviewers
Creating services, payouts, and managing availability.
How to create and list your interview services.
How to create and list your interview services.
Setting your availability and managing slots.
Setting your availability and managing slots.
Receiving and tracking candidate feedback.
Receiving and tracking candidate feedback.
Handling cancellations and session disputes.
Handling cancellations and session disputes.
Managing payouts and financial reports.
Managing payouts and financial reports.
Billing & Payments
Learn about payment methods, refunds, and invoices.
Supported payment methods and secure processing.
Supported payment methods and secure processing.
Viewing transaction history and invoices.
Viewing transaction history and invoices.
Refund policies and how to request a refund.
Refund policies and how to request a refund.
Handling failed payments or declined transactions.
Handling failed payments or declined transactions.
Privacy & Security
Understand how we protect your data and account.
How your personal and payment data is stored securely.
How your personal and payment data is stored securely.
Best practices for keeping your account safe.
Best practices for keeping your account safe.
Managing privacy settings and notifications.
Managing privacy settings and notifications.
GDPR and data protection compliance.
GDPR and data protection compliance.
Platform & Accounts
Account setup, verification, and profile management.
Creating and verifying your account.
Creating and verifying your account.
Updating your profile and personal information.
Updating your profile and personal information.
Resetting password and recovering accounts.
Resetting password and recovering accounts.
Managing notifications and communication preferences.
Managing notifications and communication preferences.